With new columns and blogs such as The Checkout by Annys Shin, the Washington Post wants to start a conversation with its readers. The Checkout deals with consumer issues such as recent product recalls, health warnings, excessive charges and whatever else happens in the customer service sphere.
The Washington Post wants us to comment, offer corrections when necessary and contribute information. As opposed to other newspapers such as The San Francisco Chronicle and The New York Times who require people to register before posting comments, The Washington Post has adopted what I would call an open arms policy. Who needs another username and password after all?

Annys Shin first topics echo recent posts we had on 5 ways to tick off customers or Tired of ATM Fees and When your mechanic does not charge you amongst others.