Serge the Concierge

Think You Asked Client Too Many Questions. Until Moment You Realize You Missed Very Important Detail

February 22, 2021 by serge the concierge

When I start working with new clients, I like to meet with them prior to first assignment with my New Jersey Concierges service so I can assess their needs.

I sometimes wonder if I am peppering them with too many questions.

That is until the moment I realize I missed a very important one.

Case in mind: years ago a client asked me to take his car for service.

When I got to the car, I found out it was a 'stick shift'.

I don't know how to drive them.

So I had to reschedule until I could get a teammate who drives 'stick shift' to do it.

Since that day, when I need to deal with someone's car issues, guess what my first question is?

Stuck in the wrong gear for Concierge Mondays # 8

(* Took photo of this vintage Triumph in Locmariaquer -Brittany, France- July 2015)

Posted on February 22, 2021 in Concierge Mondays, Personal Organizer, Photography, Serge the Concierge, To Do Lists, Weblogs | Permalink | Comments (0)

Previous Post

Higher Service Price Does Not Always Mean It is the Most Costly. Sealed and Insured for Concierge Mondays #7

Feb 15

Higher service price does not always mean it is the most costly. To give you an example, a number of years ago, a client asked me to mail a somehow heavy box with printed matters. Person declined adding insurance to the shipping. A week or so later, I learned that the box had arrived not just damaged but empty. I then learned that box contained an original book in multiple copies put together by my...

Next Post

Don't Drop the Ball, Lache Pas La Boulette, Shrimp Boulettes Recipe from Mosquito Supper Club Cookbook

Feb 25

Don't drop the ball, lache pas la boulette, with this Shrimp Boulettes recipe from Mosquito Supper Club (Artisan Books, April 2020) by Melissa Martin. Shrimp Boulettes Shrimp boulettes, or fried shrimp balls, might remind you of Thai fish cakes or Vietnamese shrimp on sugarcane. The shrimp is ground up and fried without any flour or cornmeal (shrimp is sticky enough to bind the vegetables together, so you don’t need to add any filler). Eat the...