Think You Asked Client Too Many Questions. Until Moment You Realize You Missed Very Important Detail
When I start working with new clients, I like to meet with them prior to first assignment with my New Jersey Concierges service so I can assess their needs.
I sometimes wonder if I am peppering them with too many questions.
That is until the moment I realize I missed a very important one.
Case in mind: years ago a client asked me to take his car for service.
When I got to the car, I found out it was a 'stick shift'.
I don't know how to drive them.
So I had to reschedule until I could get a teammate who drives 'stick shift' to do it.
Since that day, when I need to deal with someone's car issues, guess what my first question is?
Stuck in the wrong gear for Concierge Mondays # 8
(* Took photo of this vintage Triumph in Locmariaquer -Brittany, France- July 2015)