Higher Service Price Does Not Always Mean It is the Most Costly. Sealed and Insured for Concierge Mondays #7

Higher service price does not always mean it is the most costly.

To give you an example, a number of years ago, a client asked me to mail a somehow heavy box with printed matters.

Person declined adding insurance to the shipping.

A week or so later, I learned that the box had arrived not just damaged but empty.

Boite serge

I then learned that box contained an original book in multiple copies put together by my client, not an off the shelf publisher's creation.

Had I known that from the get go, I would have insisted on package being insured.

Client had to get all these 'books' reprinted at a cost of a few hundred dollars.

Since delivery was time sensitive by the time the second print was ready, I delivered that batch in person.

Sealed, insured, delivered! for Concierge Mondays # 7

Previous Post

Holly Holly Best Food Writing 2016 and The Hungover Cookbook, Book Distancing Number 4, Win 2 Books at Once

Feb 12
Holly holly, Best Food Writing 2016 and The Hungover Cookbook, make the cut for Book Distancing Number 4. Each Giveaway is a Twofer, book cleaning before Spring. First, all words, no illustrations, Best Food Writing 2016 (Da Capo Press) edited by Holly Hughes and featuring pieces by Todd Kliman, Dianne Jacobs and Oliver Sacks to name a few... Second, The Hungover Cookbook (Clarkson Potter, 2010) by Milton Crawford, title says it all Answer this question,...
Next Post

Think You Asked Client Too Many Questions. Until Moment You Realize You Missed Very Important Detail

Feb 22
When I start working with new clients, I like to meet with them prior to first assignment with my New Jersey Concierges service so I can assess their needs. I sometimes wonder if I am peppering them with too many questions. That is until the moment I realize I missed a very important one. Case in mind: years ago a client asked me to take his car for service. When I got to the car,...