Customer Service without Interaction with the Customer on the Garden State Parkway
I frequently take the Garden State Parkway and sometimes need change as I do not use EZPass. Today was one of these occasions when I did. I could not miss the fact that as on numerous occasions of late the tollbooth attendant does not talk to you, look at you or aknowledge your presence in any way.
I personally feel that they are performing a customer service job and do not act accordingly.