Posts from June 2005

Like good food and company, join us for a Bastille Day Party, afternoon of July 17,

If you enjoy good food, good company and conversation with creative people, bloggers or more simply a summer afternoon outdoors, join Crizella and Serge of Montclair Concierges in the backyard of Kim and Jay Jacobs of My Pet Fat In West Orange, New Jersey for a Bastille Day Party on Sunday, July 17, start time 1:00 pm.
For directions and reservations contact us at info@montclairconcierges.com .
Just let us know how many people are in your party and what you will bring, either food or drink.


Our first E-Book : working title: 'the 10 commandments of lifestyle management' is in the works

After a conversation with our friend Jay Jacobs , it started making sense to expand on some of the topics covered by this blog in book form. So we started working on an e-book, tentatively titled : " The 10 commandments of Lifestyle management". It should be available late August-early September.
We will keep you posted


Just tasted my first Bulgarian Cheese : Kashkaval , made with Sheep milk

While browsing the cheese counter at my local Whole Foods, i found a cheese that i never tried, Kashkaval. Kashkaval is a Bulgarian version of Italy's Caciocavallo ('cheese on horseback') cheese. Made with sheep's milk it is mild and semi-firm and popular with people from Mediterranean and Eastern European origin.
Getting firmer when it ages, it  becomes a good grating cheese.


Entertaining interview of writer Hari Kunzru in the FT week-end

British-Indian writer Hari Kunzu whose second novel 'Transmission' was recently published in Paperback gave an entertaining interview to the Financial Times this past week-end.
He makes no bones of using  a 'lifestyle management' company (what I would call a 'personal assistant' or 'concierge') during the renovation of his house so he could do research on his next project.


2 customer service experiences: How 'Jet Blue' was helpful and 'Cingular Wireless' just followed their script

In the past few months, I had diametrically opposed 'customer service' experiences.
The first one that i just finished dealing with was with Cingular Wireless. Back in February, I gave my teenage son a cell phone so we could contact him in case of emergencies. I did tell him to use it only when needed. Nevertheless, I did find out over the course of the next 2 billing cycles that he had downloaded 'ring tones' and the like and as i had not signed for the Internet Service, it set me back over $550.00. My two problems with Cingular were, I think the charges were exhorbitant and when i tried to deal with them I was treated according to a script. More or less i was told 'pay or we will shut your service'. Of all the calls I made to them only one person showed empathy.
On the opposite end, one of the kids was to fly Jet Blue on June 13, it was an international flight and we found out at the airport that he did not have the proper documents. They told us to call them as soon as these document issues were resolved and would schedule him on the earliest flight.
I did so this Thursday and was able to schedule him to leave this evening.
In this case, Jet Blue turned this bad experience in a good one and ensured we will be repeat customers.


As it was Father's Day, I was not able to join Clotilde of 'Chocolate & Zucchini' at OTTO in New York

Had it been any other day, i would have been glad to join Clotilde of Chocolate and Zucchini and a number of food and blog afficionados on June 19.
They met at Otto Enoteca Pizzeria one of Mario Battali's creations.
What could be better during the summer months than to have a quiet time tasting some wines with cheeses and antipasto in a wine bar atmosphere, reminds me of some wine and tapas bar in Sevilla (Spain) with as many customers hanging outside than in. Maybe it was due to the lack of air conditioning as well.


For the Golfers amongst us, "The Groove" ('A driving range for the brain)

While browsing the website of favourite design and creative firm Coudal Partners based in Chicago, we discovered a Golf Product they are involved in called The Groove that they tag as a 'Driving Range for the Brain'.
Its aim is to help golfers improve their focus and coordination. The origin of the product lies with techniques used with stroke patients and people affected by ADHD.


Yesterday was the First day of Summer...In France since 1982 it means 'La Fete de la Musique'

Since it began in France in 1982, June 21, the first day of Summer means 'Fete de la Musique'.
What the Fete de la Musique  means is a lot of Outdoor Concerts in the Spirit of Community.
Some events are well staged- big operations, others just mean a band playing in front of a store or a cafe. You can now find Fete de la musique Events as far as Malaysia  and this year marked the first time events were staged in London.
The only concerts I could find in the USA this year were in Miami.


Inspired by the Contagious Media Project, We are looking for Submissions-Ideas on adding a 'short movie' to our Websites...

We were reminded through reading various pieces that we should think visual.
So we are trying to translate that by updating both of our websites New Jersey Concierges  and Montclair Concierges
If you or anyone you know is looking for a project to add to their portfolio, we start a contest today.
The idea is to produce a slide show or a short movie to feature on our websites as a 'flash movie'.
It should be brief and feature people from various cultures and languages talking about what a concierge is for them and what he can do for them. They would speak in their own language so it would be like a mini foreign film with voice over or subtitles in english.
We will publicize the top 5 entries to our contacts in media, marketing, advertising.
The work would be pro-bono.
Contact us by E-Mail info@montclairconcierges.com or post your comments here