A week after my most recent phone call to customer service at ATT Wireless, I still have not heard back from them.
Should we really call this 'customer service' considering the fact that it was my 3rd or 4th call to them regarding billing issues and that my forceful complaint got a manager to take my call?
Besides the fact that I still have not received a follow up call, I was baffled to be told that a customer service manager at ATT Wireless could not correspond with clients via e-mail.
What could be the reason behind it?
Is it time for me to consider changing Cellular Phone provider?
Any suggestions?
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