We Also Hang Out On

Read Us Using

Share our Stories

Top Ads

Read Us On The Move

Related Posts Widget for Blogs by LinkWithin

« The power of an image, 'Edit' a Getty Images magazine | Main | Halloween and Wine (Not Hollywood and Vine) with 'Sinister Hand' »

October 04, 2006

5 Ways to tick off Customers during Customer Service Week

I plead guilty, I did not know that we were celebrating National Customer Service Week until I read Hi, can I not help you? by David Lazarus in today's SF Chronicle.

So let me list 5 ways to Tick Off Customers:
-In Restaurants: Have a staffer talk diners heads off while their food is getting cold.
-In a Bank: Have a Rep in your local office tell a client that 'they can do it themselves online'
-In a Store: Have a Salesperson answer their cell phone while you are trying to get their attention.
-In Any Establishment dealing with the public: Give poor training, bad pay and no benefits to your new hires and throw them to the dogs.
-In Any Retail Establishment on a busy day: Have management confuse a flogging with a motivational speech and piss off the staff.

On a closing note check these Tips for a Successful Celebration of Customer Service Week.

Feel free to share with us your horror stories and the good ones as well.

Thanks to the Instigator Blog for helping us gel our thoughts on this topic with their Blog about 5 Things Week initiative.

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bf71853ef00d834b8eec553ef

Listed below are links to weblogs that reference 5 Ways to tick off Customers during Customer Service Week:

Comments

Badge of Honor


Travel Ads

Piggy Bank

Adify Network

Your email address:


Powered by FeedBlitz

Advertise Here

Syndication

Food, Wine, Travel around the World

Creative Commons